Property Management
Leasing
LIHTC
Real Estate
OVERVIEW
The PropertyManager is responsible for overseeing all facets of property operation. Thisincludes ensuring consistent execution of revenue collection and expensemanagement practices, operational and contractual obligations, residentrelations policies and procedures, and employee hiring, training, development,and retention.
JOBFUNCTIONS
- Models and instills company mission and valueswithin all employees
- Champions continuous improvement and regularlyimplement strategies to enhance resident satisfaction, work processes, andproperty performance
- Ensures the property meets all contractual andoperational obligations—safety, security, maintenance, marketing,landscaping/curb appeal, etc.
- Develops and administers operating and capitalexpense budgets which reflect the owner’s performance
- Forecasts and oversees major capital expenseprojects, including HVAC systems, roofing, parking lot, etc.
- Performs operational reviews and take correctiveaction to address deficiencies
- Analyzes and distributes monthly financialstatements—submit variance reports and remediate discrepancies
- Maintains complete, accurate, legible andcompliant documentation and property files
- Coordinates timely revenue collection inaccordance with lease obligations and accounts receivable procedures
- Manages resident relations and coordinaterequests for repairs or maintenance
- Furthers residents’ understanding of rentcharges and lease issues
- Completes the initial application as well asannual re-certifications for all funding sources accurately and on-time toensure compliance with applicable programs (e.g. Low-Income Housing Tax Credit(LIHTC), Home, Public Housing, etc.) Page 2 of 3
- Partners with managers to fill vacant positionswith qualified permanent employees as soon as possible
- Coordinates candidate interviews and partnerwith managers to make well-informed hiring determinations
- Ensures compliance with local, state, andfederal employment laws and regulations—seek counsel from human resources asnecessary
- Facilitates new hire orientation, on-boardingand training
- Provides ongoing, balanced performance feedbackto employees
- Counsels underperforming employees and providedirect commentary to their improve performance
- Identifies top performers and advocates theirongoing development
- Adheres to Fair Housing Laws in all resident andprospect interactions
REQUIREMENTS
- Bachelor’s degree (or equivalent combination ofeducation and experience)
- Minimum of five years within the propertymanagement industry
- LIHTC Certification highly preferred
- Prior supervisory experience in a managementposition, which includes annual budget processing, accounting, compliance, andinterviewing/selection/performance management of employees
- Experience with Public Housing, Project-basedVoucher, Tax Credit and Section 8 is highly preferred
- Scheduling flexibility based on business needs
- Technically proficient in Microsoft Office
- Ability to establish relationships across theorganization and at various hierarchical levels
- Ability to travel up to 10% of the time