Billing Specialist

Do you thrive on turning challenges into results? Our mission? Supplying the oilfield with high-quality, safe, and reliable tools. We back this up with unwavering customer support to ensure optimal performance at the wellhead.

Sound like your kind of team? Join us!

As a Business Specialist, you'll be the bridge between our dedicated Sales and Operations teams. You'll play a vital role in ensuring smooth order execution, accurate invoicing, and efficient inventory management.

Here's what a day might look like for you:

• Become an invoicing whiz: Generate precise invoices and credit memos using our ERP system, ensuring they reflect sold products, contractual agreements, and current pricing
• Eagle-eyed order review: Sharpen your skills by reviewing and revising purchase orders for accuracy, guaranteeing they match price sheets and specifications.
• Collaboration is key: Work seamlessly with internal departments like Operations to keep the sales process running smoothly.
• Accounts receivable Rockstar: Support the accounts receivable process by handling customer correspondence and service requests.
• Sales sidekick: Lend a helping hand to the sales team with tasks like CRM order entry, quote revisions, and customer follow-up
• Relationship builder extraordinaire: Develop and maintain strong relationships with all departments, providing exceptional internal and external customer service.

We're looking for someone who:

· Thrives in a fast-paced environment

· Has at least 2 years of experience in a previous customer service or sales support role

· Is proficient in Microsoft Office business applications, as well as advanced computer skills

· Can effectively manage multiple projects and tasks simultaneously

· Possesses excellent organizational skills and a meticulous attention to detail

· Has strong communication skills, both written and verbal, for clear and concise interactions

· Can solve problems using sound, inclusive reasoning, and good judgment

· Enjoys collaborating with a dedicated team in a fast-paced environment

· Can work flexible hours that include evenings and weekends (every 3rd weekend)

· (Plus!) Has experience with NetSuite ERP – a bonus that will put you ahead of the game

Schedule

Monday - Friday: 8:00 am – 5:00 pm

On-call every 3rd week