Logistics Coordinator

Job Duties : THIS WILL BE A HYBRID ROLE: ONSITE DAYS ARE MONDAY, TUESDAY, AND THURSDAY, WITH REMOTE WORK ON WEDNESDAY AND FRIDAY. THERE MAY ALSO BE AN OCCASIONAL HALF-DAY ON SATURDAYS, AS REQUIRED BY OPERATIONAL NEEDS.

THE IDEAL CANDIDATE MUST HAVE A CARRIER BACKGROUND WITH EXPERIENCE IN A DISPATCHER TERMINAL, PREFERABLY WITHIN A LOGISTICS ENVIRONMENT RATHER THAN SHIPPING, AND MUST BE HAZMAT CERTIFIED.

SHIFT SCHEDULE: 8AM TO 4:30PM WITH A HALF HOUR LUNCH BREAK.

INTERVIEW WILL BE IN PERSON.

Key Responsibilities:

· Manage and optimize a high-volume email ticketing system, ensuring efficient and accurate customer support.

· Coordinate supply chain operations through clear communication with manufacturers, suppliers, and vendors.

· Plan and track final shipments, meeting cost and timeline expectations.

· Assist multiple shipping facilities for day-to-day logistics and key shipping functions.

· Partner with Credits, Customer Success, and Accounts Payable to resolve freight-related issues.

· Route or reroute drivers as needed, providing solutions for complex freight challenges.

· Build and maintain strong relationships with freight vendors and internal teams.

· Recommend process improvements to enhance logistics operations.

· Proactively address supply chain disruptions to ensure smooth product flow.

· Use analytical tools to assess, predict, and optimize logistics performance.

· Navigate special customer portals and manage relationships with sensitive or high priority customers.

· Facilitate LTL, Volume and Truckload quotes for large orders and manage the corresponding pickup for multiple shipping sites.

· Coordinate inbound freight with vendors to ensure timely delivery to RectorSeal facilitie

Recommended Skills and Experiences:

· 3 to 5 years of proven experience in logistics coordination or a related field.

· Preferred experience with Hazmat freight logistics.

· Proficiency in Microsoft Office, ERP systems, and logistics platforms (e.g., JDE, Zendesk, Carrier Portals).

· Solid understanding of supply chain processes, including inventory planning and warehouse management.

· Strong collaboration skills and the ability to drive operational excellence.

· Excellent analytical, problem-solving, and root cause analysis skills.

· Exceptional communication and customer service abilities.

· Ability to multitask and oversee logistics processes across departments.

· Strong organizational and time management skills.