Job Description
Job Duties : THIS WILL BE A HYBRID ROLE: ONSITE DAYS ARE MONDAY, TUESDAY, AND THURSDAY, WITH REMOTE WORK ON WEDNESDAY AND FRIDAY. THERE MAY ALSO BE AN OCCASIONAL HALF-DAY ON SATURDAYS, AS REQUIRED BY OPERATIONAL NEEDS.
THE IDEAL CANDIDATE MUST HAVE A CARRIER BACKGROUND WITH EXPERIENCE IN A DISPATCHER TERMINAL, PREFERABLY WITHIN A LOGISTICS ENVIRONMENT RATHER THAN SHIPPING, AND MUST BE HAZMAT CERTIFIED.
SHIFT SCHEDULE: 8AM TO 4:30PM WITH A HALF HOUR LUNCH BREAK.
INTERVIEW WILL BE IN PERSON.
Key Responsibilities:
· Manage and optimize a high-volume email ticketing system, ensuring efficient and accurate customer support.
· Coordinate supply chain operations through clear communication with manufacturers, suppliers, and vendors.
· Plan and track final shipments, meeting cost and timeline expectations.
· Assist multiple shipping facilities for day-to-day logistics and key shipping functions.
· Partner with Credits, Customer Success, and Accounts Payable to resolve freight-related issues.
· Route or reroute drivers as needed, providing solutions for complex freight challenges.
· Build and maintain strong relationships with freight vendors and internal teams.
· Recommend process improvements to enhance logistics operations.
· Proactively address supply chain disruptions to ensure smooth product flow.
· Use analytical tools to assess, predict, and optimize logistics performance.
· Navigate special customer portals and manage relationships with sensitive or high priority customers.
· Facilitate LTL, Volume and Truckload quotes for large orders and manage the corresponding pickup for multiple shipping sites.
· Coordinate inbound freight with vendors to ensure timely delivery to RectorSeal facilitie
Recommended Skills and Experiences:
· 3 to 5 years of proven experience in logistics coordination or a related field.
· Preferred experience with Hazmat freight logistics.
· Proficiency in Microsoft Office, ERP systems, and logistics platforms (e.g., JDE, Zendesk, Carrier Portals).
· Solid understanding of supply chain processes, including inventory planning and warehouse management.
· Strong collaboration skills and the ability to drive operational excellence.
· Excellent analytical, problem-solving, and root cause analysis skills.
· Exceptional communication and customer service abilities.
· Ability to multitask and oversee logistics processes across departments.
· Strong organizational and time management skills.
Our Commitment to Fair Hiring:
HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions.
We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, HireQuest, and TradeCorp. Recognized by SIA as one of the “Largest Staffing Firms” and “Fastest Growing Staffing Firms,” we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact communications@hirequest.com.